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Check the small print before a camera-equipped home service

A remote human supervises every clean, and every visit is recorded to train the AI. Check what you're agreeing to before you let a robot in.

By Alan Brown

Jump to the prompt ↓

🤖🧽 Two humanoid robots will clean your home for $60 a visit.

  • 🏠 Tau Robotics in San Francisco sends a pair of humanoids (one is called Chelsea) to vacuum, mop, wipe surfaces and take out the trash. Weekly plans are $60 a visit, or $100 for a one-off clean: www.tau-robotics.com/book
  • 🕹️ The catch: a human operator off-site watches through the robots' cameras and can take control.
  • 🎥 Every clean is recorded to train the AI to work alone. Tau's terms give it a perpetual licence to that footage and don't offer a way to pull it back out of training: www.tau-robotics.com/service-terms
  • 🎬 Video: Tau Robotics cleaning footage via ABC7 News, @leszoonex, @DN_degen and Tau Robotics. Sources: Tau Robotics booking page, KTVU FOX 2.

Context & limitations

Tau's terms say a trained human controls the robot in real time, so it isn't autonomous yet. Booking is invite-only for now. Would you let them in your home? The prompt below checks the small print for any camera-equipped home service.

Do this yourself

Before I book a home service that uses cameras or robots, help me understand what I'm agreeing to. The service is ___ and its terms and privacy policy are at ___ (or I'll paste them). Read the current terms of service and privacy policy, and give me the date you checked them. Then answer each question in plain English, quoting the clause it comes from: 1. Is anything recorded (video, audio, photos, maps of my home)? Can I opt out and still use the service? 2. Who can see it live: remote operators, contractors, AI reviewers? Where are they? 3. What can the company do with the recordings? Look for training, licences and words like "perpetual" or "irrevocable". 4. Can I get recordings deleted, including from AI training? What happens when I close my account? 5. Which rooms, people or items are excluded, and what must I tell other people in my home? 6. Who pays if something is damaged or someone is hurt? Finish with: - A traffic-light summary: green (fine), amber (think about it) and red (a dealbreaker for most people). - Five questions to email the company before booking. - One practical step to protect my privacy if I go ahead. Don't guess. If the terms don't cover something, say "not stated".

Use an AI that can read web pages or paste the terms in. It works for any camera-equipped home service, not just robots.

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Pathwise Academy runs small, hands-on AI classes in Singapore for ages 10–17 and adults.