Claim your business on ChatGPT
ChatGPT now lets owners claim their business, verify it and correct what it says about them, then see how often they're mentioned. Here's how it works, plus a prompt that writes your profile and checks what ChatGPT gets wrong.
By Alan Brown · Works with ChatGPT
📍 1.2 billion people use ChatGPT every week. Can they find your business?
- 1️⃣ ChatGPT opened a free Business Hub at chatgpt.com/business-hub (also in the ChatGPT sidebar). Search for your business and claim it.
- ✅ Verify it with a code to your business phone or email, a DNS record on your website or your Shopify store. The person managing it also has to verify their identity. Approved profiles get a blue verified check.
- ✏️ Then fix what ChatGPT says about you: your website, description, category, logo and delivery and return policies. Products and prices come from a product feed or a Shopify sync.
- 📈 Insights show how often ChatGPT mentions you, profile views and how many people click through to your website over the past 28 days.
- 🌍 Online businesses with a website can claim a profile wherever ChatGPT is available. Local stores and restaurants can only claim existing US listings for now, and AI sales agents are for US online shops and services only. Launched in beta on 10 November 2026.
Context & limitations
OpenAI says claiming doesn't guarantee higher placement or sales, and ChatGPT can still use other sources when it talks about your business.
Do this yourself
More customers ask ChatGPT where to buy or who to hire, and it answers with whatever it can find about you. Claiming your profile lets you correct that, but you need clear, accurate details ready first, and that's what this prompt helps you write.
Want to build this with a teacher?
Pathwise Academy runs small, hands-on AI classes in Singapore for ages 10–17 and adults.